Microsoft Wants To Use Your Confidential Information

16-09-2021 admin

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Microsoft Wants To Use Your Confidential Information Stored In Microsoft Office Credentials
Microsoft Wants To Use Your Confidential Information Password
Microsoft Wants To Use Your Confidential Information Stored In

Make your Mac fast and secure with CleanMyMac X.

When using applications on a Mac, chances are they simply start up and work without issue. Part of this seamless operation is your Mac tracking sign-in credentials for all of your apps and services so you don’t have to login each time.

Message: 'Norton Safe Web Extension wants to use your confidential information stored in 'Norton Service' in your keychain' when using Norton Safe Web. To fix this problem, update the Norton Safe Web or Norton Safe Web Plus app to the latest version.

This is the Mac’s Keychain Access app working in the background, which is where passwords are kept. The accountsd Mac framework is how apps access the keychain; when you receive the notification “accountsd wants to use the local items keychain,” the app needs to access keychain to verify credentials.

Mac Says Microsoft Wants to Use Confidential Keychain Information Check Your Office for Mac Location When you’re repeatedly prompted for keychain access, Office for Mac is usually the culprit. If you keep on getting these alerts repeatedly, check your Office location. Microsoft Excel wants to use your confidential information stored in “Microsoft Identity ” in your keychain when you no longer have access I am getting two dialogue boxes with this text in them every time I start up Excel. When launching some alternate Mac web browsers such as Vivaldi, I get a message asking me: Vivaldi wants to use your confidential information stored in “Chrome Safe Storage” in your keychain.

We’ll tell you what Mac keychain and accountsd are, why a native app like Safari wants to use the login keychain when there’s an accountsd iCloud keychain, and why acountsd wants to use the local items stored in keychain access.

Secure accounts with Step Two

Get a handy two-factor authentication tool to fix the accountsd issue and secure access to all your accounts on Mac.

What is keychain?

Keychain Access is a native macOS app which houses passwords and other account details. It helps reduce the number of usernames and passwords you have to enter when using apps on a Mac. It also works for cloud-based and web services. Servers, email accounts, websites, and other items may prompt you to save your password for future use.

By design, keychain access on your Mac is difficult to find, and even less user friendly. It’s a system level application, holding sensitive information that often should not be deleted or altered in any way. Errantly removing credentials can cause serious usability issues for apps, so tread lightly.

What is accountsd

The accountsd framework also goes by another name you may be more familiar with: iCloud keychain.

Accountsd provides apps and services access to the appropriate usernames and passwords for those apps. Microsoft’s suite of apps, like Word and Excel, each have one or more keys in keychain access. If you were to login to these apps on your Mac – then the iPad – iCloud keychain (or accountsd) would sync that data across devices to make the sign-in process smoother.

From time to time, you may see a popup notification that accountsd needs access to the keychain. Don’t worry; nothing is wrong!

Why does this message appear on your Mac?

Plainly put, your keychain is not synced with the app or service you’re using. Apps may still open, but you may receive a prompt that accountsd needs access to the keychain for things to operate further.

Microsoft Wants To Use Your Confidential Information

When you first login to an app on your Mac, it saves those credentials in keychain access, and accountsd is used to access the necessary information. Each time you open an app, it attempts to verify your credentials through accountsd. When it can’t, it continues to prompt you to allow access to keychain so it knows to trust you.

How to Fix 'Accountsd Wants to Use the Login Keychain'

Now that we know what keychain and accountsd are, and how they work together, let’s address the core issue: that pesky popup notification!

Here are a few steps to remedy the issue:

Turn Keychain Auto-Lock OFF

Though accountsd and iCloud Keychain are interchangeable, there may be some passwords that are still saved locally instead of in the cloud. And that local vault may be locked. Here’s how to fix it:

Open Keychain Access on your Mac
Right click the “login” module on the right side of the app window
Select “Change Settings for Keychain “login”” from the drop down menu
In the new window, uncheck the “Lock after” and “Lock when sleeping” options
Select “Save”

This is the most common fix for the accountsd popup. If this doesn’t work, there are a few other solutions that may work for you.

Create New Keychain

This may seem a bit drastic, but remember you’re not altering the old keychain. Mac keeps the older version of keychain handy, so this won’t break anything. Instead, it creates a copy of the vault, which you’ll rename.

Open Finder on your Mac
From the menu bar, select “Go”
Select “Go to folder” from the drop down menu

Type this destination into the text entry field under “Go to the folder”: ~/Library/Keychains

Select “Go”
Select the folder “Keychains”
Holding down the Option key, drag the folder onto your desktop
Right click or click and hold the name of the folder copied to your desktop
Rename the folder

Passwords should always be secure, never duplicated, and hosted safely. Keychain access is a great storage container for passwords, but the best method for securing accounts is to use time-based one time passwords (TOTP) as a two-factor authorization method. And the best Mac app for this purpose is Step Two.

Step Two allows you to manually add your own credentials, or use an app’s QR code to automatically add usernames and passwords to the Step Two vault. Apps that ask for TOTP verification weave through Step Two, which creates a temporary password you can use to access apps.

It has an iOS counterpart, and all credentials can be synced in iCloud for a seamless desktop and mobile experience.

Use Keychain First Aid

Macs using macOS Catalina or older can run Keychain First Aid, which takes a hard look at your credentials to identify issues for specific apps or services. Here’s how to do it:

Open the Keychain Access app on your Mac
From the menu bar, select “Keychain Access”
Select “Keychain First Aid” from the drop down menu
Enter the username and password for the app you’re having issues accessing
Make sure “Verify” is selected, and select “Start”

With macOS Big Sur, Apple removed the First Aid option. This is likely because credentials are stored in iCloud by default, and allowing diagnostic access to a web property may be a security issue. In its beta stages, some users reported issues with Big Sur’s keychain access which has since been remedied.

A move to iCloud also allows Apple to monitor your usernames and passwords, then compare them to known hacks. If you were using the same username/email and password for multiple sites, and one had a breach, Big Sur will warn you the credentials were compromised, and advise you to change them immediately. It’s as if Apple is doing First Aid for you, now!

Privacy upgrade for Mac

Try Setapp, a one-stop service with lots of privacy shortcuts and helpers. Secure VPN, password manager, and more.

Reset Local Keychain

Local keychain access may be the real culprit, so here’s how to reset it:

Open the Keychain Access app on your Mac
From the menu bar, select “Keychain Access”
Select “Preferences” from the drop down menu
Select “Reset My Default Keychains”
Enter a new, secure keychain password
Select “OK”
Log out of your Mac, then back in to fully reset local keychain access

Remove iCloud Keychain

It’s also possible your iCloud keychain is not synced properly. Here’s how to remove (and re-add) it from your Mac:

Select the Apple logo on your Mac’s menu bar
Choose “System Preferences” from the drop down menu
Select “Apple ID” at the top right of the new window
Scroll down to find “Keychain” and deselect it
Restart your Mac

When you’re ready, simply select Keychain in your Apple ID menu to add all your login items back to your Mac.

Pro tip: Store all your passwords in a digital password organizer

Earlier, we said all passwords should be stored in a secure vault. iCloud Keychain is handy, but not the most secure or reliable service. A better alternative is Secrets.

Secrets is a dedicated Mac app that houses all of your usernames, passwords, secure notes, credit card details, banking data, and other personal information. Backed by industry standard PGP protection, Secrets locks all of your sensitive information in a cloud-based vault accessible from any device. Secrets also syncs with Chrome, Firefox, and Safari to automatically fill credentials to websites.

Manage all your application permissions in one place

Issues with accountsd all stems from apps losing permissions to keychain – but how? Honestly, nobody really knows. It could be a setting change, an update, or a billion other issues.

The best way to ensure your apps and services retain the necessary permission required to operate seamlessly is with CleanMyMac X. The app runs thorough scans of your entire Mac, all the way down to application permissions, to keep everything running in tip-top shape. It can delete old files, system junk, update your apps, and a whole lot more.

Fixing disk permissions with CleanMyMac X is simple, too. Here’s how:

Open CleanMyMac X on your Mac
Select “Maintenance” from the left side of the app window
Choose “Repair Disk Permissions”
Select “Run” at the bottom of the window

Accountsd and keychain access are tricky to manage, and can cause issues with the operation of apps on your Mac when out of sync. We’ve shown you the common fixes for it here, which solve most issues with accountsd.

Microsoft Wants To Use Your Confidential Information Stored In Microsoft Office Credentials

Still, you should always store your passwords in a secure vault, even if you do use keychain access. This is why Secrets is preferred; it locks everything away in a secure vault where keychain can’t cause issues. Even if keychain access fails you, Secrets won’t.

Step Two is one of the best 2FA apps around, and CleanMyMac X can restore disk permissions to reset an app’s access to keychain. These three apps are the best team for managing passwords, securely logging into apps, and resetting permissions whenever you like.

Microsoft Wants To Use Your Confidential Information Password

CleanMyMac X, Step Two, and Secrets are all available for free during a seven day trial of Setapp, the world’s largest suite of productivity apps for your Mac. Nearly 200 other apps are available alongside the three mentioned today, and your free trial allows you full access to the entre suite of apps available on Setapp.

When the trial ends, continuing your use of all the apps in the Setapp catalog is only $9.99 per month – an incredible deal, so why wait? Give Setapp a try today!

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I repeatedly see the popup:
'identityservicesd wants to use your confidential information stored in '<key>' in your keychain'
If I click 'always allow' it still comes up.
I've followed instructions elsewhere on this forum to open Keychain Access and use First Aid, but to no avail.
Previously I would receive the popup 'messages app wants to use your confidential information...' but I changed the Access Control to allow all applications to access this item, hoping that would do the trick. But sadly it didn't work.
Any ideas?
(Also, ever since upgrading to Mavericks, it wants to go through first-time setup every time I log in. I'm prompted to enter my iCloud password, etc. etc. but the above problem predates that)

My immediate reaction is to deny.
Have you downloaded or installed any application that may relate to the abbreviation AOS? It may not necessarily be the application's name, could be the developer or distributor.
As it's occuring at log-in, go to System Preferences > Accounts > your account > Login Items and look for a related item. If there's one there, right-click (or ctrl click) on it and select Reveal in Finder. That will show you where the originator of the item is on your system and should give you more of a clue as to what it is.
I'd remove the item from login items anyway (highlight and click the minus sign at the bottom of the window). There shouldn't be anything trying to use your keychain info to notify anyone.

Similar Messages

Microsoft Wants To Use Your Confidential Information Stored In

I don't know why, but all of a sudden, I keep getting this message from my mail program. I keep saying Deny, but it comes back. I have searched relentlessly and have found no answers. Since the app is called translate, all I keep getting are translation information. Nothing to do with whatever is going on here.
Here is a copy of the message:
*translate wants to use your confidential information stored in 'Exchange' in your keychain.*
I don't know if this is legit, or if it is something malicious. Can anyone with any knowledge in this, please enlighten me.
TIA, Billy
First the basics.
Which mail program?
Any third party software being used in conjunction with mail or to enhance the system? (e.g., There are translation programs which are meant to interact with mail, I think.)
What happens if you search your mac for the string 'translate', any applications show up?
charlie
How do I stop the popups? Also, how do I stop the links to certain words: bankruptcy attorney, etc. Each time a page opens there are hyperlinks on words.
Do a malware check with some malware scanning programs on the Windows computer. 
Please scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*'Spyware on Windows': http://kb.mozillazine.org/Popups_not_blocked
I transferred settings and files from old MacBook air to new one. New one now gives popup about failing to connect to server (old iMac). the new Mac air and old iMac have never met and are 2000 miles apart. How do I stop the popups?
Change your settings in Sharing preferences, for one, and remove the server out of the Finder's sidebar. Obviously, this is the result of transfering all your other computer's preferences to your new computer.
how do you stop the connect to itunes to use push notifications to stop poping up in my app it will not let me get into the app
I have had this same issue but thankfully fixed it. Follow he steps below:
Sync your iPhone with you iTunes therefore your info is backed up. Unplug your phone.
Go to Settings > Reset > Erase All Content and Settings
Once your phone has reset and come back on answer the question until it asks if you want to back up from itunes Click this then plug your phone in.
After everything has sync'd back to your phone everything should work fine.
Hope this helps.
Every time I login I get the message 'aosnotifyd wants to use your confidential information stored in 'my name' in your keychain.' How do I know if it is safe to allow this? Can anyone advise please?
My immediate reaction is to deny.
Have you downloaded or installed any application that may relate to the abbreviation AOS? It may not necessarily be the application's name, could be the developer or distributor.
As it's occuring at log-in, go to System Preferences > Accounts > your account > Login Items and look for a related item. If there's one there, right-click (or ctrl click) on it and select Reveal in Finder. That will show you where the originator of the item is on your system and should give you more of a clue as to what it is.
I'd remove the item from login items anyway (highlight and click the minus sign at the bottom of the window). There shouldn't be anything trying to use your keychain info to notify anyone.
Hello when I downloaded software OSX 10.9.1 now on startup I get this message 2 times: Identityservicesd wants to use your confidential information stored in Facetime @yahoo.com in your keychain. This is very annoying and slows my computer down. I dont use or dont want to use Facetime and Keychain is annoying also but i dont know how to delete either one.
<Email Edited by Host>
Back up all data.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain 'login'. In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences ▹ First Aid
If the box marked Keep login keychain unlocked is not checked, check it.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.
Good afternoon,
Every time I restart my computer a window opens up saying:
Messages Agent wants to use your confidential information stored in 'FaceTime: email address.com' in your keychain.
do you want to allow access to this item?
Always Allow Deny Allow
This has been happening since i've updated to OS X Yosemite 10.10
What is this and should I Allow it?
Thanks
Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
Change Settings for Keychain 'login'
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
Keychain Access ▹ Preferences... ▹ First Aid
There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.
Select
Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.
If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.
OSX 10.10.2 fresh new iMac.
When I open FaceTime and log in, I'm presented with a message.wants to use your confidential information stored in ids:<my appleID emailaddress> - AuthToken in your keychain. Option to Always Allow, Deny or Allow. Clicking either one will bring me back to FaceTime login screen. I'm not able to login.
Google search results suggest resetting KeyChain or Since this is a new mac, I don't really have anything in my Keychain.
I've already went into Keychain preferences and made sure it was unlocked and even reset the Keychain preferences.
I'm able to login on my iPhone and my other iMac running 10.10.2 as well.
FaceTime, Game Center, Messages - Get help signing in
FaceTime, Game Center, Messages: Troubleshooting sign in issues
FaceTime Troubleshooting
it happens every time i turn firefox on. FYI: i do have firefox private browsing on (if that makes a difference).
I think I solved it.
I searched my extensions folder (in my profile) for all image files (PNG and JPG), and found the pop-up images to be in an extension folder related to Firefox Sync (not an external extension, actually). But even though I had already disabled it and un-linked this computer from Firefox Sync, the message still popped-up.
I think the image filename was SYNC.PNG, or something like that. Close Firefox, find the folder where that image is in, and rename the main folder (the one right under the extensions folder) to some other name (such as 'original name_copy'). Then start Firefox. Check if it works OK and if the pop-up ceases to appear. If everything OK, then you can delete that folder.
If something goes wrong, just rename the folder to what it was before.
Everytime I go on Safari, and open a webpage I go and start reading the article I want to read and next thing you know up pops an App or a game and my article I was trying to read is nowhere to be found! This is absolutely as frustrating as I can possibly get!! I can't read anything ever, because of the Apps and games popping up everywhere!! What can I do to stop this from happening?? This is not a good quality user experience with Apple products I'm having and am thinking about going back Android because even though the user experience isn't that much better there, its at least better than this pop up crap happening everytime I'm on Safari trying to read. Please help? Please? I already have block pop ups checked in preferences so I don't know how else this can be prevented?
Thank you ANYONE whom can help me eliminate this from happening anymore?
<Edited by Host>
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/
How do I stop an 'invalid password' notification popup from popping up continually?From the first time I entered a wrong Mobile Me password, even when I am not trying to access my account, it continually pops up over whatever I have on the screen. I can drag it down out of the way, but when I hit the 'ok' button, in a few seconds, it pops back up again. Help, this is so annoying!
Try opening Keychain Access (found in /Applications/Utilities), then locate your MobileMe password there (it'll have the same name as your MobileMe username, and will have a MobileMe icon) and delete it.
each time I open foxfire a .LNK popup appears asking how to process a download opens and inhibits use of foxfire. How do I stop this and allow me to open and use foxfire browser. This started after I attempted to follow directions to install/associate a .LNK program/file with foxfire to control saving downloads using any browser. Note that I am a novice user. How can I stop this?
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: 'This will cause you to lose any Extensions, Open websites, and some Preferences.'
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the 'Reset Firefox' button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Every time Firefox starts I get a Pop Up: 'The Update could not be installed (patch ap
When I check Firefox for updates I receive this message: Congrats! You’re using the latest version of Firefox.
How do I stop this Pop Up?
Try to run the Firefox program once as Administrator (right-click: Run as Administrator).
The popup screen keeps appearing on a random basis even though I click 'don't remind me again.' It's very annoying.
Hi,
The pop up is usually run as a scheduled task, so open windows Control Panel, open Administrative Tools and open Task Scheduler. Left click once on Task Scheduler Library to highlight it and look for an entry called 'Webreg'. Left click this once to highlight it, then right click and select Disable. Restart the Pc for the change to take effect.
Regards,
DP-K
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